Giovanni Valentini.com

"That which we are, we are;
One equal temper of heroic hearts,
Made weak by time and fate, but strong in will...
To Strive, To Seek, To Find, and not to Yield..."




Select your background page

 

Undergraduted Student

uni buck
 
ese logo 1

 

Undergraduate Certificate

 


AA 5 Stars Training Certificate

 


Passion Player Certificate

 


Contact me:

Mobile:

+44 7503596415   

  +39 3936202704
Email: info@giovannivalentini.com
manager@giovannivalentini.com



Truly thank you for visiting my Website, I really look forward to hearing from you;

Do not hesitate to contact me if there is anything I can assting you with and It will be my pleasure to Serving you...


 

 

 

Responsibilities:



Selected from InterContinental Hotels Group for the secondee programme at the London 2012 Olympic and Paralympic Games. Being chosen from over 345,000 employees distributed in 4,500 Hotels in nearly 100 countries. Managed as Deputy Residential Service Lead a residential accommodation building in the Olympic and Paralympic Village with a capacity of 1,900 beds divided in 6 blocks and over 2,500 athletes/officials.

Reporting to the Residential Services Lead (RSL), I was responsible for the management of the front desk services, including guest welcome, issue resolution, concierge services and customer service.

I liaised with other service delivery partners including the local housekeeping and facilities manager, to ensure a high standard of operational delivery within our accommodation building.

Whilst Nationals Olympic Committee/National Paralympic Committee Chef de Mission relations are the responsibility of the NOC/NPC Relations Team, I was aware of the key client groups within our accommodation zones (NOC/NPC Chef de Missions) and deal with them daily to ensure that any operational issues are quickly resolved and reported through the right channels.



 

 

line

line


"Assistant Manager at Redefine International Hotels Management LTD / IHG"

"Deputy Residential Service Lead during the London 2012 Olympic and Paralympic Games"


Assistant Manager at Redefine International Hotels Management LTD / IHG



Redefine International Hotels LTD / IHG Ambassador

Holiday Inn logo

 

Let's connect...


   
 
   

 

Motivator of the Year 2011 - Holiday Inn London Camden Lock


 

Intercontinental Hotels Group Congratulation Letter

 

Congratulation Letter from Mayor Boris Johnson

 

 Giovanni Valentini.com

Copyright © 2012 Giovanni Valentini .com

Website designed by Giovanni Valentini; All Rights Reserved.